Thursday Oct 02, 2025

How Outsiders Invaded Dentistry and Destroyed Billions (E.1)

DSO Titan, Brian Colao, who's guided over 750 dental organizations through 30 years of industry chaos, delivers a scathing reality check: "Folks that didn't fundamentally understand the business of dentistry really got involved in dentistry, whether it was an advisory capacity, an investing capacity or an operational capacity, and we're still working right now to clean it all up."⁣

In this explosive episode, Brian exposes how the 2010 outsider invasion—fueled by cheap money and dental industry ignorance—created a mess that's still destroying practices and livelihoods today.⁣

Key Revelations⁣:
Industry Veteran's Brutal Warning⁣

  • The Brutal Truth: advisors who looked competent during the boom revealed their incompetence while competent ones are now cleaning up the mess⁣
  • New Associates: Stop walking in entitled—walk in educated. Understanding the business will get you further than demanding top dollar while being clueless.⁣
  • DSO Leaders: If you can't get along with your affiliated dentists, you don't have a business.⁣
  • Private Equity: You can succeed without dental experience, but only if you do your homework and get proper advisors who actually know the industry.⁣

💡 The "Ask Ken" Question: ⁣
"What's the best way for a DSO leader to forecast collections when they have multiple practices with inconsistent performance?"
Ken's critical answer: Focus on doctor days and individual practice patterns—your forecasting problems stem from treating inconsistent practices like they're the same business model.⁣

Free Resource:
The 5 C's of Credit for DSOs - https://resources.accrudent.com/accrudent-preparation-for-meeting-a-bank-the-5-cs-of-credit-for-dsos

Got a burning question about dental finance?⁣
Submit your question and it could be featured in a future episode.⁣
Ask Ken Form: https://resources.accrudent.com/ask-ken-form-the-dental-truth-project ⁣

Comment (0)

No comments yet. Be the first to say something!

Copyright 2025 All rights reserved.

Podcast Powered By Podbean

Version: 20241125